Health and Safety Policy for Man and Van Services

This Health and Safety Policy sets out how our man and van removals service manages risks to protect customers, workers, property, and the public. We are committed to providing a safe and efficient moving experience for all residential and commercial clients within our service area.

Our Health and Safety Commitment

We are committed to preventing accidents, injuries, and damage by planning each move carefully and training our team in safe working practices. Health and safety is integral to our daily operations and decision making, from initial booking through to completion of each job.

All managers, drivers, and porters share responsibility for maintaining a safe working environment. We expect everyone on site to follow instructions, report hazards, and cooperate with any reasonable health and safety measures.

Responsibilities and Duties

Management is responsible for assessing risks, implementing control measures, providing suitable equipment, and ensuring staff receive appropriate information, instruction, and training. We review our procedures regularly so that they remain practical, effective, and proportionate to the tasks carried out.

Employees and contractors must take reasonable care of their own health and safety and that of others who may be affected by their actions or omissions. This includes following all site rules, using equipment correctly, and reporting accidents, near misses, and unsafe conditions immediately.

Customers also have a role in safety. We ask customers to provide accurate information about access, parking, heavy or unusual items, and any known risks at the property. Clear communication before and during the move helps us plan and work safely.

Risk Assessment and Planning

Before each removal, we consider the layout of the property, access points, parking arrangements, and any special handling requirements. Where necessary, we may carry out a more detailed assessment of risks such as narrow staircases, fragile surfaces, and high-value or awkward items.

We decide on appropriate staffing levels, equipment needs, and loading plans to minimise manual handling risks. We may refuse or postpone work if conditions are unsafe or significantly different from those described at the time of booking, until suitable measures are in place.

Safe Manual Handling

Lifting and carrying are central to man and van removals work, and poor technique can lead to injury. Our team are trained in correct manual handling methods, including assessing the weight and stability of objects, using team lifts for heavier items, and using handling aids where possible.

We avoid unnecessary lifting by using trolleys, dollies, and other aids whenever safe and practical. Items are carried in a way that maintains clear visibility and stable footing. If an item is too heavy or awkward to move safely with the available personnel and equipment, we will seek an alternative method or decline to move it.

Use of Vehicles and Driving Standards

Our vehicles are maintained to a safe standard, and drivers are required to hold the correct licence and follow all road safety laws. Loads are distributed and secured to prevent movement during transit, minimising the risk of injury, damage, and instability.

Drivers must not drive under the influence of alcohol, drugs, or any substance that may impair judgment or reaction time. Fatigue is managed through responsible scheduling and rest breaks. All traffic rules, speed limits, and parking regulations are respected, with particular care taken in residential streets and busy commercial areas.

Working on Customer Premises

When working in homes, offices, and other properties, we take care to protect both people and surroundings. We keep walkways as clear as reasonably possible, avoid trailing cables where they create trip hazards, and use floor protection where necessary and practical.

We are mindful of children, pets, and members of the public who may be present during loading or unloading. We ask customers to keep children and animals away from active working areas for their own safety and to allow our team to work efficiently.

Use of Equipment and Protective Measures

Equipment such as trolleys, straps, blankets, and ramps is selected for suitability and checked visually before use. Damaged or defective equipment must not be used and is taken out of service until repaired or replaced. Where tasks involve additional risks, we may use protective equipment such as gloves, safety footwear, or back support aids.

Team members must not misuse equipment or use tools they have not been trained or authorised to use. All equipment is used in accordance with the manufacturer instructions and our internal procedures.

Housekeeping and Site Safety

Good housekeeping helps prevent slips, trips, and falls. We aim to keep routes clear of boxes, packing materials, and waste as far as reasonably practicable during the move. Items are stacked safely to reduce the risk of collapse and to maintain clear sightlines.

We take extra care in wet or icy conditions, on uneven surfaces, and in low light. Where lighting is inadequate, we will request additional lighting or adjust our working method to maintain safe visibility.

Incident Reporting and Emergency Procedures

All accidents, injuries, near misses, and incidents of property damage are reported to management as soon as possible, no matter how minor they may appear. This allows us to record what happened, take corrective action, and reduce the likelihood of recurrence.

In the event of an emergency, the safety of people is the highest priority. Our team will follow any on-site emergency procedures, assist with evacuation where it is safe to do so, and contact the appropriate emergency services if required.

Health, Welfare, and Fitness for Work

We expect all team members to be fit for work and to inform management of any medical conditions, injuries, or concerns that may affect their ability to carry out removal tasks safely. We do not allow anyone to work under the influence of alcohol or illegal substances.

We promote a culture where workers can raise health and safety concerns without fear of blame. Constructive feedback from both staff and customers is encouraged as part of our ongoing efforts to improve our service.

Training, Communication, and Policy Review

We provide initial and ongoing training in safe lifting techniques, use of equipment, vehicle safety, and general health and safety awareness. Instructions are given in clear, practical terms and refreshed periodically or when working practices change.

This Health and Safety Policy is reviewed regularly and updated when necessary to reflect changes in our operations, lessons learned from incidents, and relevant guidance for the removals industry. The latest version of this policy is made available to all employees and to customers on request.

By booking our man and van removals service, customers acknowledge our approach to health and safety and agree to cooperate with reasonable measures that help keep everyone safe throughout the moving process.



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Best Man and Van Acton Prices on the Market!

We always want to offer the best price on all your removals needs. Whereas other man and van Acton companies might look to overcharge for inferior support, we can provide a special offer for every single customer. We really listen to what you need, which is where our moving services come into their own. We put together a package to suit you exactly, designed from the ground up based on your requirements. This eliminates unnecessary costs and makes the most of your time and money. If you’d like to chat about what we can offer, call today for a free quote with no obligation to buy!

Luton Van 2 Men 4 Men
Per hour /Min 2 hrs/ 70 140
Per half day /Up to 4 hrs/ 280 560
Per day /Up to 8 hrs/ 560 1120

*All prices are subject to VAT at 20%.

Contact us

Company name: Man and Van Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 91 Old Oak Common Lane
Postal code: W3 7DD
City: London
Country: United Kingdom

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E-mail:
[email protected]

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Description: Finding prompt and efficient man and van services throughout Acton, W3 at affordable price is not an easy task. Look no further! Call us now!
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